Quiet Loud


Last updated on 30-Mar-2022

  1. Introduction
    1. This privacy policy (“Privacy Policy”) discloses the privacy practices set out by Quiet Loud Technologies Ltd (collectively, “Company, “We”, “Us” or “Our”) for the use of www.quiet-loud.com (“Site”).  The Privacy Policy explains how We use data and personal information provided by guests or registered users (collectively, “You”, “Your”, “User” or “Customer”) when using our Site. We are committed to protecting the privacy, security and confidentiality of data information that You may provide us on the aforementioned website operated by us.
    2. This Privacy Policy forms part of and is incorporated into our website Terms of Use (“Terms”).  By accessing and using our Site, for any purpose whatsoever, You agree to fully accept the Privacy Policy and Terms. If you do not agree with the Terms and/or this Privacy Policy, You should immediately cease the use of this Site.
  2. Personal Information that We Collect
    1. The personal information collected on this Site may include, without limitation, some or all of the following: your name, address, telephone number, email addresses, demographic information, geolocation information and/or any other information that you may voluntarily provide (“Personal Information”). You will have the choice whether or not to disclose such Personal Information in the above mentioned activities; however, some parts of the Site and its services may be inaccessible to you to use if you choose not to disclose Personal Information.
    2. In addition to the Personal Information identified above, our web servers automatically identify computers by their IP addresses. We collect and process details of your visit to the Site including, but not limited to, traffic data, location data, operating system, and the resources you access.
    3. At the time of registration on the Site, you will have the option to receive future offers and updates from Us by checking the appropriate opt-in box. If you choose to opt-in, your Personal Information will be kept in a secured database and we will alert you via email to new features, special offers, updated information and new services.
  3. Disclaimer for Third-Party Links
    1. Our Site may include links to other websites that may not be owned or operated by us. We cannot control nor are responsible for the privacy practices of such other websites. We encourage you to read the privacy statements of each and every website that collects your personal information. This Privacy Policy only applies to personal information collected by us on our Site and DOES NOT apply to information you may provide, or that is collected, by any third party.
  4. How We Collect Personal Information
    1. We generally limit the collection of Personal Information to what is reasonably required for the use of our Site. This includes Personal Information that you may voluntarily provide on online forms, which may include, but is not limited to user registration, contact requests, guest comments, online surveys, and other online activities.
    2. We may collect and store certain types of information electronically when you interact with our Site, through the use of our or third part technologies. These technologies collect data automatically and could be of the following kind:
      1. Cookies: A cookie is a small file placed on the hard drive of your computer. as recognition for repeat visits to a website. Every time you visit our Site, our servers, cookies collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Site, and your browser and operating system.
      2. Flash Cookies: Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website.
      3. Web Beacons: Pages of our Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics.
    3. You may delete or disable these technologies at any time via your browser. However, if you do so, you may not be able to use some of the features on our Site.
  5. Our Use of Personal Information
    1. We may use your Personal Information for the following purposes:
      1. Ensure content from the Site is presented to you and your computer in the most effective manner;
      2. Responding to your questions, complaints or requests;
      3. Any of our marketing communications or events;
      4. Use IP addresses to analyse trends, track users’ movement and gather broad demographic information;
      5. Maintain proper administration by ensuring the security and integrity of the Site and;
      6. Make improvements to our Site;
      7. Provide recommendations for products or services available on our Site.
  6. Sharing Personal Information
    1. You agree that we have the right to transfer the Personal Data described in this Policy to and from, and process and store it in, the United Arab Emirates and (where applicable or required) with processors in other countries, some of which may have less protective privacy laws than those where you reside. Where this is the case, we will take appropriate security measures to protect your Personal Data in accordance with this Policy.
    2. We will not not sell, rent, loan, transfer, or otherwise disclose any Personal Information to non‑affiliated third party without your prior consent, other than as provided in this Privacy Policy or as otherwise authorized by applicable law. The only exception to this would be if we sell or transfer any part of our business, or if mandated under law.
    3. If Personal Information is shared with any third party for the purposes of executing a specific promotion or program, the third party will have no right to use the Personal Information for independent purposes. In support of this Privacy Policy, the Company will enter into written agreements with any third party including any affiliate entities located in UAE or any other country, receiving Personal Information from the Company, which require the third party to confirm that:
      1. it shall not disclose the Personal Information further to any other entity;
      2. it ensures the same level of data protection as instituted by the Company and;
      3. it is in compliance with the Company's Privacy Policy and other applicable laws.
  7. Storing and Safeguarding Personal Information
    1. We take the security of your Personal Information very seriously and are committed to protecting your privacy by using a combination of administrative, physical, and technical safeguards. Your Personal Information will not be retained for longer than is required for the purpose for which the personal information may lawfully be used.
    2. In order to safeguard your Personal Information, we use all reasonable security practices and procedures as are prescribed under UAE Data Protection Law No. 45 of 2021 (“UAE Data Protection Law”) and any other applicable law, to protect all Personal Information in a secure and controlled environment. In the event of a security breach, whereby your Personal Information may be accessed in an unauthorised manner, we will take appropriate steps to contain the breach to the extent as is reasonably possible for us and inform you in case you have been affected by such breach.
    3. In the event that your Personal Information is transferred to another country, within our contractual relations, and subject to UAE Data Protection Law, we will take reasonable steps to ensure an adequate level of protection for your Personal Information.
  8. Accessing and Correcting Your Personal Information
    1. For the sake of brevity, in compliance with the UAE Data Protection Law, your rights with respect to your Personal Information, are listed as follows:
      1. Right to access your Personal Information and receive information about it from us;
      2. Right to request data transfer from one service provider to another;
      3. Right to correction or erasure of information that is inaccurate or have it erased when it is no longer required for the purpose for which it was collected;
      4. Right to revoke your consent to processing of your Personal Information by us, at any time;
      5. Right to restrict or stop processing Personal Information in certain cases and;
      6. Right to file a complaint with the UAE Data Office.
    2. In the cases mentioned above, upon request, we will, as far as practicable, adhere to your exercise of such rights, within a reasonable timeframe, in compliance with applicable laws.
    3. It is your responsibility to provide accurate, correct and complete information, and we are not responsible in any manner for the authenticity of the Personal Information provided by you to us. You can request access or rectification by contacting us at customerservice@quiet-loud.com
  9. Changes to our Privacy Policy
    1. We may change the terms of or add new terms to the Privacy Policy at any time, with or without cause, and without giving notice. You are expected to check this page, from time to time, to take notice of any changes we make, as the amended terms shall be effective immediately, unless otherwise notified. Your continued use of our Site and its services confirm your acceptance of these changes
  10. Contact Us
    1. If you have a privacy concern, complaint, or question about our Privacy Policy you may write to us at dpo@quiet-loud.com. We will address such queries/grievance in a timely manner.
    2. Further, Users, who initially opted-in to receive future offers or promotional materials or gave their consent for the processing of their Personal Information in accordance with the Privacy Policy may subsequently opt-out, by sending an email to dpo@quiet-loud.co

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